Terms & Conditions

Last updated: February 2nd, 2026

INTRODUCTION

Welcome to The Collective Haus. These Terms and Conditions (“Terms”) are a binding contract between you and The Collective Haus LLC (“Company”, “we”, “our”, or “us”). They govern your access to and use of our website, services, and applications (collectively, the “Service”). Please read them carefully. By using the Service, you unconditionally accept these Terms..

ONLINE ORDERS AND TRANSACTIONS

Third-Party Retailers & Affiliate Links: The Collective Haus features curated products and resources sourced through various third-party retailers, marketplaces, and affiliate platforms. When you click on a product link and make a purchase, you are redirected to an external website to complete your transaction.

All purchases, payments, shipping, returns, exchanges, and customer service matters are handled solely by the applicable retailer, brand, or platform (the “Third-Party Seller”). The Collective Haus does not sell, stock, warehouse, ship, or directly process payment for any physical products displayed on this website.

Product Information & Pricing: Product descriptions, pricing, availability, and inventory status are provided by the Third-Party Seller. While we strive to present accurate and current information, we do not control and are not responsible for errors, omissions, pricing changes, stock availability, or updates made by the retailer.

In some cases, pricing displayed may reflect designer pricing structures, retail markups, or commission-based arrangements through affiliate partnerships.

Shipping & Delivery: All shipping timelines, delivery methods, backorders, damages, and related logistics are managed entirely by the Third-Party Seller. Any questions or concerns regarding delivery or product condition must be directed to the retailer from whom the purchase was made.

Returns & Refunds: Return eligibility, refund policies, restocking fees, and warranty claims are determined by the Third-Party Seller and are subject to their individual policies. The Collective Haus is not responsible for processing returns, exchanges, or refunds.

Disputes: The Collective Haus is not a party to transactions between you and any Third-Party Seller. Any disputes, claims, or issues arising from a purchase must be resolved directly with the retailer or platform through which the transaction was completed.

By purchasing through affiliate or external links on this website, you acknowledge and agree to these terms.

PRODUCT CURATION AND INTERIOR DESIGN SERVICES

Affiliate Marketing: The Collective Haus participates in affiliate marketing programs and may earn a commission when you purchase through certain links on this website. This comes at no additional cost to you.

We share products and resources that align with our aesthetic, standards, and overall design philosophy. Recommendations are based on professional experience, personal use, or thoughtful curation. Affiliate relationships do not influence our design decisions or opinions.

Commissions earned through affiliate links support the continued creation of curated collections, editorial content, and design resources shared on this website.

We are not responsible for the policies, pricing, inventory, or practices of any third-party retailer or website.

Interior Design Services: Our interior design services are separate and distinct from the curated product content featured on this website.

All design services are governed by a separate written agreement. The process begins with an inquiry submitted through our contact form, followed by a discovery call to determine alignment and project fit. If both parties choose to move forward, an initial paid consultation is scheduled. This consultation defines project scope and leads to a customized Design Proposal outlining services, fees, and next steps.

No design services are initiated without a signed agreement and deposit.

LINKS TO OTHER WEBSITES

Our Service may feature links to third-party websites or vendors that offer products or services complementary to our curated selections. These links are provided for your convenience, and do not imply an endorsement or direct affiliation with these third-party entities. While we aim to introduce you to quality products and vendors, we cannot oversee or guarantee the content, quality, or practices of these third-parties, their products, or their websites. We encourage you to exercise discretion and read the terms and conditions and privacy policies of any third-party websites.

INTELLECTUAL PROPERTY

All content on our Service, from product descriptions, graphics, design layouts, to our unique curated collections, is the exclusive property of our Company or our licensors and is protected by international copyright, trademark, and other intellectual property laws. Unauthorized use, reproduction, modification, or distribution of such intellectual property is strictly prohibited. We reserve all rights not expressly granted to you in and to the Service and its content.

LIMITATION OF LIABILITY

OUR SERVICE IS DESIGNED TO PROVIDE CURATED PRODUCT SELECTIONS AND DESIGN INSPIRATIONS. WHILE WE STRIVE TO OFFER VALUABLE INSIGHTS, IT’S ESSENTIAL TO UNDERSTAND THAT YOUR USE OF THE SERVICE, AND ANY RELIANCE ON OUR PRODUCT RECOMMENDATIONS OR DESIGN IDEAS IS AT YOUR OWN RISK. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NEITHER OUR COMPANY NOR ANY OF OUR EMPLOYEES OR AGENTS SHALL BE LIABLE, REGARDLESS OF THE NATURE OF THE CLAIM (WHETHER IN CONTRACTOR, TORT, OR OTHERWISE) FOR ANY DIRECT, INDIRECT, OR CONSEQUENTIAL DAMAGES THAT MAY ARISE FROM YOUR USE OF OUR SERVICE OR YOUR RELIANCE ON THE CONTENT PROVIDED. THIS LIMITATION OF LIABILITY APPLIES EVEN IF WE’VE BEEN ADVISED OF THE POTENTIAL FOR SUCH DAMAGES. WE ALWAYS ENCOURAGE USERS TO CONDUCT THEIR OWN RESEARCH AND DUE DILIGENCE BEFORE MAKING ANY PURCHASE DECISIONS.

DISCLAIMER

OUR SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT. WHILE WE STRIVE FOR ACCURACY AND COMPLETENESS, WE DO NOT GUARANTEE THAT PRODUCT DESCRIPTIONS, DESIGN IDEAS, OR ANY OTHER CONTENT ON WEBSITE OR OUR SERVICE IS ERROR-FREE, COMPLETE, CURRENT, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. INFORMATION MAY BE OUTDATED OR NOT APPLY TO SPECIFIC CIRCUMSTANCES. OUR SERVICE MIGHT EXPERIENCE INTERRUPTIONS, TECHNICAL GLITCHES, OR MODIFICATIONS AT OUR DISCRETION WITHOUT NOTICE. WHILE OUR SERVICE MAY CONTAIN LINKS TO EXTERNAL SITES, WE DON’T ENDORSE OR CONTROL THEIR CONTENT OR PRACTICES. THE CONTENT ON OUR SERVICE IS FOR GENERAL INFORMATION AND NOT INTENDED AS DEFINITIVE ADVICE. IF YOU’RE CONSIDERING MAKING DECISIONS BASED ON OUR CONTENT, WE STRONGLY RECOMMEND SCHEDULING AN INTERIOR DESIGN CONSULTATION WITH OUR COMPANY. OUR PRODUCT RECOMMENDATIONS ARE BASED ON OUR RESEARCH AND AESTHETIC JUDGMENT, AND WE DON’T GUARANTEE THEIR SUITABILITY FOR ALL INDIVIDUALS OR SITUATIONS. YOU SHOULD REVIEW PRODUCT SPECIFICS AND CONSULT MANUFACTURERS BEFORE PURCHASING ANY PRODUCTS FEATURED ON OUR WEBSITE. ALL RISKS ASSOCIATED WITH ONLINE BROWSING AND PURCHASING DECISIONS REMAIN WITH YOU, AND WE DISCLAIM ALL LIABILITY FROM ANY RELIANCE ON OUR SERVICE’S CONTENT.

YOUR REPRESENTATIONS AND WARRANTIES AND INDEMNIFICATION

By using our Service, you represent and warrant that: (i) you are at least 18 years old and possess the legal capacity to enter into binding agreements; (ii) all information you provide to us, whether directly or indirectly, is accurate, complete, and current; (iii) your use of the Service complies with all applicable laws, rules, and regulations; and (iv) you will not use the Service in a way that is harmful, illegal, or infringes on our rights or the rights of others. We reserve the right to terminate or suspend your access to the Service at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, third parties, or for any other reason. You agree to indemnify, defend, and hold harmless The Collective Haus LLC, its officers, directors, employees, agents, and third parties, for any losses, costs, liabilities, and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the Service, your violation of any of these Terms, your violation of any rights of a third party, or your violation of any applicable laws, rules, or regulations. You agree that we will have no liability to you or any third party for termination of your access to the Service.

GOVERNING LAW; FORUM; DISPUTE RESOLUTION

These Terms and any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with the laws of Idaho, United States, without regard to its conflict of law provisions. Before initiating any formal legal proceedings, both parties agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms and Conditions informally through direct communication. If the parties cannot resolve the dispute informally within thirty (30) days, then either party may initiate binding arbitration in Boise, Idaho, before one arbitrator, administered by the American Arbitration Association (AAA) pursuant to its rules and procedures. The decision of the arbitrator shall be in writing with written findings of fact and shall be final and binding on the parties. Each party shall bear their own costs, and the prevailing party shall be entitled to an award of attorneys’ fees. Both parties hereby waive any right to assert any claims against the other as a representative or member in any class or representative action, except where such waiver is prohibited by law or deemed by a court of law to be against public policy. Judgment on the award may be entered in any court having jurisdiction, and the parties submit to the exclusive jurisdiction of the courts located in Boise, Idaho. notwithstanding anything contained in these Terms the contrary, we shall have the right to institute judicial proceedings against you or anyone acting by, through or under you, in order to enforce our rights hereunder, including by specific performance, injunction or similar equitable relief, in any other court chosen by us.

CHANGES TO THESE TERMS

We reserve the right to modify or update these Terms at any time. Your continued use of our Service after changes are made signifies your acceptance of the updated terms. If you do not agree to the new terms, you should discontinue using our Service.

MISCELLANEOUS

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be enforced to the fullest extent of the law, and all other provisions will remain in full force and effect. If a provision is found to be unenforceable, the parties agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision. No waiver by the Company of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms shall not constitute a waiver of such right or provision. The section headings contained in these Terms are included for convenience only and shall not limit or otherwise affect the terms of these Terms. Unless otherwise specified herein, these Terms constitute the entire agreement between you and the Company with respect to the Service.

COPYRIGHTS AND COPYRIGHT AGENT

We respect the intellectual property rights of others and expect our users to do the same. If you believe your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have otherwise been violated, please provide a notice containing all of the following information to our Copyright Agent:

An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;

A description of the copyrighted work that you claim has been infringed;

A description of where the material that you claim is infringing is located on our website;

Your address, telephone number, and e-mail address;

A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and

A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

Our Copyright Agent for Notice of claims of copyright infringement on the Site is Brooke, who can be reached as follows:

By email: [email protected]

By mail: 770 S. 13th St. Unit 6184 Boise, ID 8370

PRIVACY POLICY

Your use of our Service is also governed by our Privacy Policy, which can be found at https://www.thecollectivehaus.com/privacy-policy. The Privacy Policy is incorporated into these Terms by reference and provides additional information about our data collection, use, and sharing practices. By using our Service, you acknowledge that you have read and understand our Privacy Policy and consent to our data practices as described therein.